Administrator's Tutorial & FAQs

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The CallForHelp Administrator's Tutorial is a step-by-step process in learning how to create ComboPages and work in the CallTheShots environment.

System Requirements
CallTheShots is currently broadening our horizons in terms of support for the myriad of browsing preferences on the World Wide Web. Because the Macintosh and Netscape versions of our software will launch imminently, during beta testing we require the following:

A computer running Windows 95 or higher
A connection to the Internet
An Internet Explorer browser v4.0 or higher with JavaScript enabled and cookies accepted
The minimum monitor setting is 800x600 although we recommend 1024x768.

In Internet Explorer, JavaScript is enabled by clicking on the TOOLS menu and selecting Internet Options. Click on the Security tab and select Custom Levels. In the dialog box that opens, scroll down to Scripting and click the Enable button underneath Active Scripting. Click the OK buttons all the way through until all Internet Options windows are closed.

Sign In
From our home page (http://www.calltheshots.com), clickthrough the Partners link to the Partners Login where you will type in your Partner ID, User ID and Password. (This information is supplied to you by CallTheShots.) Clicking on Sign In will take you to the Administrator's Start Page.

Start Page
The default Start Page for a new account is the All ComboPages screen; this screen lists all the ComboPages and ComboPage folders created by the Administrator. If this is your first login, you should see only the Navigation Bar across the top of the screen and the admin Folder. (You have the option of leaving this screen as your default or you can change it to a specific ComboPage - perhaps the one you are currently working on). Either way the Start Page is the screen that CallTheShots will load upon your Sign In. Now, let's make a ComboPage!

ComboPage
A ComboPage is a document onto which you grab 'blocks' from one or a multitude of web sites. Once it is saved and opened in User Mode, this page becomes the 'well' from which the user can choose their favorite pieces. From the default All ComboPages screen, click on the top, center button that is marked New Combo. This will bring you to a screen from which you can browse web sites and grab information blocks. To start your new ComboPage, type in the URL of the site you'd like to browse in the top, left field of your screen and click 'Get'. Browse the web site through this framework until you get to the page from which you'd like to 'Grab' sections. Click the Grab It! Button. This action will take you to the Grab It! window. (You can skip one step by directly typing in the URL you want to browse from the Start Page. This action will take you directly to the Grab It! Window.)

Grab It! Window
When you have found a portion of the web site that you would like to include in your ComboPage click on the Grab It! Button to break this web page into blocks that you may select. (If you decide not to select anything from this page, either type in a new address and click Get or follow a link on this page, and any subsequent pages, until you find what you want.) Clicking on the Grab It! button will take you to the ComboPage Selection Screen.

ComboPage Selection Screen
The ComboPage Selection Screen is divided into two frames. The top frame consists of the web page you grabbed. The web page is divided into 'blocks' from which to choose from. The bottom frame is for previewing the blocks you have grabbed. To grab a block, just click in the check boxes located in the top, left corner of the desired areas. This will select that section and it alone will appear in the preview window (below). (If you want the whole page selected as a block, click on the Select All check box at the top left of the page.) To deselect a section, just click on the check box again. If you wish to see the sections broken into smaller sections, click on Zoom In. (Zoom In enables you, for instance, to segregate images and ads from actual content, streamlining the blocks to include only the pertinent information.) When you have selected what you want from that site, you can name the block by typing your preference in the Change Title box. Afterwards, click the Finish Combo button. You will be taken to the ComboPage Properties screen where you can name and save your ComboPage.

ComboPage Properties
The ComboPage Properties screen is where you save the ComboPage you have started. There are two ways to save: as a new page and as an addition to an already existing page. To save as a new page, you must name it, choose the folder in which it will reside, decide if you would like this to be your default Start Page and choose whether to save this page as clip art. (Saving a page as clip art is basically approving it for access to those in User mode. Leaving this block unchecked would allow only Administrator access.) Click the Save Combo button to complete. To save the block as an addition to an existing ComboPage, choose the page name from the Append To pull-down menu and click Append Combo. The block will be added to that page. A Complete Administrator's Folder Following the above steps time and again would ultimately give the Administrator a myriad of subject-defined (or web site delineated) ComboPages which could than be accessible to all their users.

FAQs

The tutorial has taken you step-by-step through the initial processes that would be the Administrator's responsibilities when initializing CallTheShots for their web site. Below is additional information, in Question/Answer format, that might be of help in coordinating daily obligations.

Q: How do I rename a ComboPage?
A: From the All ComboPages screen, open the ComboPage you wish to rename. Click the Properties button at the top of the screen. Type another name in the Name field and click Save.

Q: How do I delete a ComboPage?
A: Go to the Quick Navigation pull-down menu at the top right of the Navigation Bar and select Combo Manager. The Combo Manager page lists all your ComboPages. Next to each title is a check box. To delete a specific page, check the box beside it and click Delete Folder. (You may select more than one at a time.)

Q: How do I edit a ComboPage?
A: From the All ComboPages screen, open the ComboPage you wish to edit and click the Edit button at the top of the screen.

If you wish to edit the layout of the ComboPage, select the boxes and rearrange the layout as desired. In addition, you can click on the arrows in the lower right corner of each block and resize them until your layout is complete. Click the Save Layout button when finished.
If you wish to delete a block from the ComboPage, click the DEL button in the upper-right corner of that block. Click YES to the dialog box and Save Layout.
If you wish to edit an individual section of the ComboPage, click the EDIT button in the upper-right corner of that block. This action will take you to the Grab It! screen for that particular block. Check or uncheck the boxes in that page as desired. When finished, click Save. Once you are back to the layout page, click the Save Layout button to exit out of editing mode.

If you wish to add more sections to your ComboPage, click the Add to Combo button. Read the FAQ entitled How do I add more sections to an existing ComboPage? for more information on this step.

Q: How do I add more sections to an existing ComboPage?
A: Go to the ComboPage you wish to add content to. Click the Edit button at the top of the screen to move to the layout screen. Click the Add to Combo button at the top of the layout screen to move to the Get! Browsing screen. Type a URL in the Get! field. Click the Get! button. (Note: if at anytime you wish to cancel this process, just click the Cancel Add button.) Browse the web site until you get to the page from which you wish to grab sections. Click the Grab It! button. Check the boxes in the upper left hand corner of the blocks on the page that you wish to grab. When you are done with your additions, click the Finish Add button. You will be taken back to the layout page. The new sections will appear at the end of the ComboPage. Move the sections to the desired positions and click the Save Layout button.

Q: What is the Append Combo feature?
A: When you are at the point of saving a new ComboPage, you have the option to either save it as a new page or append (add) it to one of your existing ComboPages. When you are at the ComboPage Properties screen, bypass all the property settings and look for the 'Append to' field and its pop-up menu at the bottom of the page. Click the menu's arrow and select the ComboPage you are appending. Click the Append Combo button. This will take you to the existing ComboPage and you'll notice that the new content has been added at the end. Move the sections to the desired positions and click the Save Layout button.

Q: How do I find my list of ComboPages
A: Click on the Quick Navigation Bar and select All ComboPages from the menu. This will bring up a list of all your ComboPages.

Q: What is a Start Page? How do I make one of my ComboPages a Start Page?
A: A Start Page is a ComboPage which automatically loads whenever you log into your CallTheShots account. The default Start Page is the All ComboPages screen. There are two ways to designate a ComboPage as a Start Page:
1. The easiest way to do it is when you are saving a new ComboPage. To do so, click on the check box next to the words 'Make this ComboPage my Start Page'. When you are finished with the Properties page click the Save Combo button.
2. The other way to specify a Start Page is to use an existing ComboPage. Go to the ComboPage you wish to be your Start Page and click the Properties button on the top of the screen. Click the 'Make this ComboPage my Start Page' check box. When you are finished with the Properties page click the Save button.

Q: How do I move a ComboPage to another folder?
A: Go to the Quick Navigation bar and select Combo Manager. If you have more than one folder, use the uppermost pull-down menu to select the folder where the ComboPage currently resides. Check the box next to the ComboPage that you want to move. Select the folder you want to move the ComboPage to, using the pull-down menu below the ComboPage listings. Click OK on the dialog box.

Q: How do I rename, delete or create a folder?
A: All three of these actions can be completed on the ComboManager screen.
1. How to rename a folder: Check the box next to the name of the folder you wish to rename. Click the Rename Folder portion of the 'Folder' toolbar. A dialog will appear prompting you for the new name of the folder. Type the name and click OK.
2. How to delete a folder: Check the box next to the name of the folder you wish to delete. Click the Delete Folder portion of the 'Folder' toolbar. A dialog will appear prompting you to click OK or Cancel. (Note: deleting a folder will also delete whatever ComboPages were in the folder.)
3. How to create a new folder: Click the Create New Folder portion of the 'Folder' toolbar. A dialog will appear prompting you for the name of the new folder. Type the name and click OK.

Q: How do I change my Password?
A: Go to the Quick Navigation bar and select Edit Profile. At the Profile Manager, you may change anything on the screen, except for your username. Click Save to record the changes or Cancel to leave the information as it was before.

Q: How do I turn the tips on/off?
A: Go to the Quick Navigation bar and select Edit Profile. Under Functionality & Appearance either check or un-check the Show me tips to help me use the service' box.

Q: How do I remove a ComboPage from my Quick Navigation bar?
A: Go to the ComboPage and click the Properties button at the top of the screen. In the ComboPage Properties screen, un-check the 'Add this ComboPage to my Quick Navigation ' box. Click Save. (Note: if you do not see this box in the Properties screen, you'll need to click Cancel in this page. Then select Edit Profile from the Quick Navigation bar. In the Profile Manager, check the 'Enable advanced features' box. Click Save and repeat steps 1 and 2.)

Q: What do I need to do so that my username and my password are not saved on my computer?
A: There are three ways to do this:
1. Make sure to un-check the 'Remember my Username and Password' box when you log in.
2. Select Edit Profile from the Quick Navigation bar, then un-check the 'Remember my Username and Password' box. Click Save.
3. When you are ready to leave CallTheShots, just remember to go to the Quick Navigation bar and select Logout.

Q: How do I create a ComboPage?
A: Follow the steps below.
Type the web site's address in the Get field. Then click the Get button. Browse the web site until you get to the page from where you wish to grab sections.
Click the Grab It! button.
Click on the check boxes of the areas of the page you wish to grab. Your selections will appear in the previewing window.
When you have selected what you want from that site, click the Finish Combo button.
Click the Save Layout button.
Name your ComboPage and set the other properties in the Properties page. Click the Save Combo button.

Q: A section of my ComboPage is empty or has a message in it. What does that mean?
A: When this happens, it could mean a number of things:
The information from the section may not have loaded properly. You may want to click the Refresh or Reload button to see if that will remedy the problem.
The web site's server may be too busy to provide service at this time. The web site may be temporarily down.
The address or the URL of the section may have been moved.
The information in the section or even the web site itself may no longer be online. (If you decide it is one of the last two reasons, you may need to edit or delete those sections. See How do I edit a ComboPage? for more details.)

Q: Are there any tips you can suggest that will make my ComboPage better?
A: There are many ways to make a great ComboPage and you will find lots of them as you hone your skills as a HotShot. Here are a few neat tips to help you along the way:
Grab sections from web sites that get updated on a regular basis. This is one of the best things about CallTheShots; if you grab a section of daily news or a live camera, they will always update when you view those sections in your ComboPage.
Try not to grab too many sections that take are likely to take up a lot of memory, like big images. These will tend to cause your ComboPage to be slow when it loads.
Make sure to name the different blocks of your ComboPage. This will make them more easily recognizable and you won't have to grab memory-eating title images from the site. To do this, just type a title into the upper-right Change Title text field of the previewing window of the ComboPage Selection Screen.

Q: How do I send a ComboPage to a friend?
A: Go to the ComboPage you wish to send. (Note: make sure that the 'Make this ComboPage publicly readable' box has been checked in this ComboPage's Properties screen before proceeding with the next step.) Click the envelope button at the top of the screen. In the 'To' field, type the email address of the person you wish to send a copy of your ComboPage. When you are finished typing in the text of the email, click the Send button. The following questions refer to the HotStuff Directory, a community listing of ComboPages created by beta users of CallTheShots software.

Q: Can I share a ComboPage that I found in the HotStuff directory with a friend?
A: You can email any ComboPage, or what we call a HotPage in the HotStuff directory, to anyone. Go to the Quick Navigation bar and select HotStuff. Find the HotPage you wish to send and click it to view it. Click the envelope button at the top of the screen. In the 'To' field, type the email address of the person you wish to send this HotPage. When you are finished typing in the text of the email, click the Send button.

Q: How do I add my ComboPage to the HotStuff directory?
A: There are two ways to do this:
1. When you are originally saving your ComboPage, at the ComboPage Properties screen, click the 'Make this ComboPage publicly readable' check box and then select its appropriate category and subcategory.
2. If you decide at a later date that you want to add your ComboPage to HotStuff, go to that ComboPage and click the Properties button at the top of the page. This will bring you to the ComboPage's properties. Click the 'Make this ComboPage publicly readable' check box and then select its appropriate category and subcategory.

Q: How do I link to a ComboPage that I saw in HotStuff?
A: Go to the Quick Navigation bar and select HotStuff. Browse to the HotPage with which you'd like to make a link, or what we call a Shortcut. Click the Create Shortcut button. Fill out the Shortcut Properties page and click Save.

Q: How do I delete a Shortcut to a ComboPage?
A: As a shortcut is listed as a ComboPage, the steps for deleting one are the same for deleting a ComboPage. See How do I delete a ComboPage?

Q: I sent an email with a ComboPage I just created and the recipient can't see the page.
A: Sometimes the ComboPage cannot be directly opened from the email. You may want to suggest to the recipient to copy the ComboPage's address to the location bar of their web browser and then click enter or return.

Q: I want to create a ComboPage from a secure web site but it seems as though I can't.
A: We currently do not support the creation of ComboPages from secure web sites.

Q: What is a parameterized ComboPage and how do I create one?
A: A parameterized ComboPage allows you to perform searches on a specific subject from one or more web sites at one time. For example, if you wanted to get prices from online music stores for a particular CD, you can do this with a parameterized ComboPage. Here are simple instructions on how you can create one:
Enter a web site address in the Get field, like www.amazon.com. For this example, we will search for a music artist by web site and do a comparison price shop.
Perform a search for an artist using Amazon's music search.
Click the Grab It! button when the search results appear and check only the boxes for the search results.
You will notice that the preview screen, in addition to a Change Title box, has a parameter box. It is here that you will type in something like Search for the following artist: (A parameterized box will always ask the user what they want to search for. It is up to the Administrator to pose the question.) Note: at this point you have the option to repeat steps 1 through 4 for another online music store, for instance, CDNow.
Click Finish Combo when you have a few parameterized boxes.
Fill in the information for your new ComboPage in the ComboPage Properties window.
Notice that the 'This ComboPage is parametric' box is checked. (This box should be checked if all blocks in this page are parameterized. If only one block in a page is parameterized than uncheck this box.)
You also have the option to enter a parameter name that will appear next to your search box. An example for this ComboPage might be, 'Search for this CD'.
Click Save.
Now with your new parameterized ComboPage, you can do a search for any other CD by typing the name in the search box at the top of your ComboPage.

Q: How do I remove the search function from the top of my ComboPage?
A: Make sure that the advanced features are enabled in your user profile. To check this, select Edit Profile from the Quick Navigation bar. Click the 'Enable advanced features' box if it's not checked. Click Save and go to the ComboPage from which you wish to remove the search function. Click the Properties button and un-check the 'This ComboPage is parametric' box. Click Save.

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