- Research and write technical publications including developer documentation and API references, end-user software guides, network administration manuals, server configuration handbooks, white papers, product and system specifications, frequently asked questions and online help
- Create multi-tiered procedures by implementing complex deployment scenarios
- Identify and report software bugs and issues, and recommend functionality enhancements
- Research and write blog entries and wiki articles for users and developers working with open source software
- Write and teach on-demand and classroom-based training courses
- Standardize and conduct benchmark examinations on existing engineering, marketing and product documentation
- Understand web services and security concepts as well as REST, XML, SOAP, WSDL, .NET, Java, HTTP, LDAP, and C (links to articles written)
- Discuss new and emerging technologies knowledgeably with engineers, developers, managers and other subject matter experts
- Write and edit original web articles, plays, promotional copy, press releases, marketing materials, comedy (!) and lyrics (?)
- SOFTWARE: Unix, Macintosh and Windows operating systems | Acrobat | Bluefish | bug and issue tracking | concurrent versioning systems (CVS) | DeBabelizer | Dreamweaver | Epic | Excel | Flash | FrameMaker | Gimp | Illustrator | InDesign | OpenOffice | Photoshop | PowerPoint | Premiere Pro | RoboHelp | Visio | VPN and VNC | wiki syntax | Word
- Layout and create network schematics, technical drawings, and structural diagrams
- Art direction and authoring of large-scale web projects including graphic design, written content and functionality
- Develop web site architecture by drafting user scenarios, formulating site navigation maps, and specifying graphical user interface functionality
- Create logos, lettering and line art for web sites, promotional merchandise and corporate collateral
- Design posters, magazine and newspaper ads, product sheets, media and press kits, letterhead and direct mail pieces
- PRODUCTION: image compression and color palette optimization | vector and bitmap animation | browser compatibility | videography | 4-color printing (conventional mechanical production, digital comping, tone and color correction, film separations, multiple ad versioning, registration checks and trapping)
SENIOR TECHNICAL WRITER
Oracle Corporation, 500 Oracle Parkway, Redwood Shores, CA. 2000-present
Includes work as an employee of Sun Microsystems, Inc. (bought by Oracle Corporation in 2010) and Netscape (sold iPlanet to Sun Microsystems in 2001).
- Research, develop, illustrate, and write content for deployment examples, API reference guides, developer documents, end user handbooks, and installation/administration guides for back-end server software products (samples: Administrator's Guide, Developer's Guide, Developer's Guide, Technical Overview, Deployment Example, C API Reference, Administration Guide, Federation and SAML Administration Guide).
- Research and write well-received DocTeger blog. Audience consists of technically-sophisticated network administrators, computer programmers and deployment professionals as well as end-users.
- Research, develop, write, and record web-based training courses.
Be Here Corporation, 10300 Stevens Creek Boulevard, Cupertino, CA.
Development of web-based help and related documentation for streaming digital video camera and accompanying video production software. Audience consists of end-user businesses and consumers. Contract position.
AND TECHNICAL WRITER/CREATIVE SERVICES
WuliWeb, Inc., 1265 Birchwood Drive, Sunnyvale, CA. 2000
Development of web site design, content and graphical user interface for
back-end web storage application as well as marketing, technical writing,
web authoring and Flash animation for B2B2C application service provider. Acquired by AirClic, Inc.
MARKETING AND TECHNICAL WRITER/CREATIVE
CallTheShots, Inc., 4633 Old Ironsides Road, Santa Clara, CA. 1999-2000
Development and maintenance of web site (including design and content)
and graphical user interface for web personalization software as well as marketing, technical writing and web authoring for B2B application service provider. Acquired by Akamai, Inc.
MARKETING AND CREATIVE SERVICES/GRAPHIC DESIGNER
A Man And A Mouse In A House, 480 Stockton Road, Sonora, CA. 1998-1999
Owner of graphic design, marketing content and web authoring business. Clients
include Sonora Gold Lodge, Calaveras County Visitor's Bureau, Able
Together, Action Property Management, St. Joseph's Middle School, Tuolumne County
and MotherLode Internet.
GRAPHIC STUDIO MANAGER
Young and Rubicam/San Francisco, 100 First Street, San Francisco, CA
Manage 15-person graphic studio for advertising agency; design, production
and output of billboards, web pages, ad comps, mechanicals and marketing
materials as well as network administration. Clients include Adobe,
AT&T, Chevron, Clorox, Macromedia, Novell, and Xerox.
Direct Language Communications, 301 Mission St., San Francisco, CA.
Supervise production, localization and output of sales materials, software
manuals, marketing collateral and textbooks, using Chinese, Russian, Korean,
Hebrew, Arabic and Japanese software. Clients include Patagonia, Claris, Maxim, Seagate and Hewlett-Packard.
ASSISTANT TO THE PUBLISHER
Computer Currents Inc., 5720 Hollis Street, Emeryville, CA. 1992-94
Design marketing and sales materials, coordinate/plan for trade shows
and special events, editorial layout, print production and proofreading
for seven regional
editions of biweekly national computer magazine.
OWNER/ADVERTISING AND MARKETING MANAGER
Barracuda Beach, Inc. d.b.a. TORPEDO, 634 Collins Avenue, Miami
Beach, FL. 1989-1992
Graphic & set design, special event coordination, business management
and personnel supervision for hi-energy dance club and restaurant.
web site with additional work samples and art gallery
an illustrated compendium of movie reviews written in three grammatically-correct sentences
Teach classes in desktop publishing, web authoring/publishing and graphic design.
- Sun Microsystems
- MotherLode Internet Training Classes, MotherLode Internet, 380 Stockton Avenue, Sonora, CA
- Multimedia Studies Program, San Francisco
State University, 425 Market Street, San Francisco, CA
- Computers & You Training Center,
Glide Methodist Church, 330 Ellis Street, San Francisco, CA
Bachelor of Arts English/Creative Writing Hofstra
University, Hempstead, NY.
Coursework in Java programming, XML, LDAP, Visual Basic, shell programming and playwriting.
STAND-UP COMEDIAN / PLAYWRIGHT / ACTOR
Denver: The Bride's Side at Crossroads Theatre
San Francisco: Punch Line Josie's Cabaret Marsh Theatre Cafe Du Nord
Sonora: Sierra Repertory Theatre
San Francisco Book Festival San Francisco Silent Film Festival
March of Dimes Big Brothers of San Francisco
YMCA/SF and YMCA/SJ Master's Swim Program Tuolumne County Aquatics
Master's Swim Team