| EXPERIENCE |
SOFTWARE (UNIX-based, Macintosh and Windows
operating systems)
Acrobat • BugTracker • BugSplat • DeBabelizer • Dimensions • Director • Dreamweaver • Emacs • Excel • Flash • FrameMaker • Freehand • GifBuilder • Gimp • HomeSite • Illustrator • ImageReady • PageMaker • Paint Shop Pro • Photoshop • PowerPoint • QuarkXPress • Retrospect • RoboHelp • Streamline • Vi • Visio • Visual SourceSafe • WebWorks • Word
TECHNICAL
API • LDAP • XML and related protocol (SOAP, SAML) • HTML• Java • C/C++ • JavaServer Pages • Web Services • SQL • JavaScript • CVS management • networking • server systems • object-oriented programming • processes • threads • drivers • compilers
HARDWARE
Sun SPARCStations • Intel-based PCs • Apple servers and computers
• DAT/CD-based backup/storage systems • routers • digital cameras •
PostScript, inkjet and solid-toner printers • flatbed and drum scanners
• Parallel port, SCSI, USB and Firewire technologies • network
administration
PRODUCTION
image compression and palette optimization • vector and bitmap web
animation • browser compatibility issues • videography •
4-color printing (conventional mechanical production, digital comping,
tone and color correction, film separations, multiple ad versioning, registration
checks and trapping)
|
| ENDEAVORS |
DOCUMENTATION
- Research and write technical publications (and web-based training courses) including API and programming handbooks, end-user software guides, network administration manuals, server configuration documentation, white papers, product and system specifications, frequently asked questions and online help systems
- Standardize and conduct
benchmark examinations on existing engineering, business development
and marketing documentation
- Write and edit original
web content, office procedural manuals, promotional copy, press releases,
marketing materials, satire(!) and lyrics(?)
- Conduct hands-on quality analysis tests by setting up complex server networks, identifying and reporting software bugs, and recommending functionality improvements
- Understand basic Internet and programming concepts with an ability to read Java, HTML, CSS, and XML and to discuss Web technologies knowledgeably with engineers
PROJECT MANAGEMENT
- Coordinate all aspects of web and print production including critical path charts, schedules, cost estimates and timelines
- Maintain administrative
functions including file and database management, digital archiving,
concurrent versioning, and network administration
- Train, supervise and establish
schedules for writers and production staff, maintaining a cross-functional
team environment
- Set work priorities, perform operations
analysis and troubleshoot day-to-day deadline/project conflicts, finding
creative solutions if necessary
- Maintain and track chargeable client
hours for budgeting and cost/benefit analysis purposes
- Develop collaborations between product managers, marketing, programmers, developers, technicians, and quality assurance engineers
GRAPHIC DESIGN
- Layout and illustrate network
schematics, technical drawings, structural diagrams and abstract procedures
- Art direction and authoring
of large-scale web projects including graphic design, written content
and functionality
- Develop web site architecture
including formulating site navigation maps, drafting user scenarios
and specifying GUI priorities
- Create logos, lettering
and line art for web sites, promotional merchandise and corporate collateral
- Design posters, magazine
and newspaper ads, product sheets, media and press kits, letterhead
and direct mail pieces
|
| EMPLOYMENT |
SENIOR TECHNICAL WRITER
Sun Microsystems, Inc., 4170 Network
Circle, Santa Clara, CA. 2000-Present
Research, develop, illustrate, and write content for deployment, programming, user's, installation, administration, and API reference guides for server software products integrating Java, XML, LDAP, JSP, SQL and C. Research, develop, write, and record web-based training courses for server software products. Audience consists of technically-sophisticated network administrators and deployment professionals as well as end-users. (Formerly iPlanet e-Commerce Solutions, a consortium with Netscape.)
TECHNICAL WRITER
Be Here Corporation, 10300 Stevens Creek Boulevard, Cupertino, CA.
2000
Development of web-based help and documentation for streaming digital
video camera and accompanying video production software. Audience consists
of end-user businesses and consumers. Contract position.
MARKETING
AND TECHNICAL WRITER/CREATIVE SERVICES
WuliWeb, Inc., 1265 Birchwood Drive, Sunnyvale, CA. 2000
Development of web site design, content and graphical user interface for
back-end web storage application as well as marketing, technical writing,
web authoring and Flash animation for B2B2C application service provider.
Acquired by AirClic, Inc.
MARKETING AND TECHNICAL WRITER/CREATIVE
SERVICES
CallTheShots, Inc., 4633 Old Ironsides Road, Santa Clara, CA. 1999-2000
Development and maintenance of web site (including design and content)
and graphical user interface for web personalization software as well
as marketing, technical writing and web authoring for B2B application
service provider. Acquired by Akamai, Inc.
MARKETING AND CREATIVE SERVICES/GRAPHIC DESIGNER
A Man And A Mouse In A House, 480 Stockton Road, Sonora, CA. 1998-1999
Graphic design, marketing content and web authoring business. Clients
include Sonora Gold Lodge, Calaveras County Visitor's Bureau, Able
Together, Action Property Management, St. Joseph's Middle School, Tuolumne
County Visitor's Bureau and MotherLode Internet.
GRAPHIC STUDIO MANAGER
Young and Rubicam/San Francisco, 100 First Street, San Francisco, CA
1996-98
Manage 15-person graphic studio for advertising agency; design, production
and output of billboards, web pages, ad comps, mechanicals and marketing
materials as well as network administration. Clients include Adobe,
Apple, AT&T, Chevron, Clorox, Macromedia, Novell
and Xerox.
PRODUCTION MANAGER
Direct Language Communications, 301 Mission St., San Francisco, CA.
1994-96
Supervise production, localization and output of sales materials, software
manuals, marketing collateral and textbooks, using Chinese, Russian, Korean,
Hebrew, Arabic and Japanese software. Clients include Patagonia, Claris,
Maxim, Seagate
and Hewlett-Packard.
ASSISTANT TO THE PUBLISHER
Computer Currents Inc., 5720 Hollis Street, Emeryville, CA. 1992-94
Design marketing and sales materials, coordinate/plan for trade shows
and special events, editorial layout, print production and proofreading
for seven regional
editions of biweekly national computer magazine.
ADVERTISING AND MARKETING MANAGER (PART OWNER)
Barracuda Beach, Inc. d.b.a. TORPEDO, 634 Collins Avenue, Miami
Beach, FL. 1989-1992
Graphic & set design, special event coordination, business management
and personnel supervision for hi-energy dance club and restaurant.
|
| ET
CETERA |
CONTINUING EDUCATION
Coursework in Java programming,
XML, LDAP, Visual Basic and shell programming.
COMPUTER INSTRUCTOR
Teach classes in desktop publishing, web authoring/publishing and graphic design.
- MotherLode Internet Training Classes,
MotherLode Internet, 380 Stockton Avenue, Sonora, CA
- Multimedia Studies Program, San Francisco
State University, 425 Market Street, San Francisco, CA
- Computers & You Training Center,
Glide Methodist Church, 330 Ellis Street, San Francisco, CA
COLLEGE EDUCATION
Bachelor of Arts • English/Creative Writing • Hofstra
University, Hempstead, NY.
STAND-UP COMEDIAN/ACTOR
San Francisco: Punch Line • Josie's Cabaret • Marsh Theatre
• Cafe Du Nord
Sonora: Sierra Repertory Theatre
VOLUNTEER
San Francisco Book Festival • San Francisco Silent Film Festival
• March of Dimes • Big Brothers of San Francisco •
UNCF
MISCELLANEOUS
YMCA/SF and YMCA/SJ Master's Swim Program • Tuolumne County Aquatics
Master's Swim Team |
