MICHAEL TEGER
AManAndAMouse @ sbcglobal.net

EXPERTISE

EMPLOYMENT

ET CETERA

EXPERTISE

DOCUMENTATION

  • Research and write technical publications including developer documentation, API/SDK references, end-user software guides, installation and network administration manuals, deployment overviews, server configuration handbooks, white papers, product and system specifications, frequently asked questions and online help
  • Create multi-tiered procedures by implementing complex deployment scenarios
  • Identify and report software bugs and issues, and recommend functionality enhancements
  • Research and write technical and non-technical articles for users and developers working with open source software
  • Develop and teach on-demand and classroom-based training courses
  • Standardize and conduct benchmark examinations on existing engineering, marketing and product documentation
  • Understand web services, identity and security concepts as well as REST, XML, SOAP, WSDL, .NET, Java, HTTP, LDAP, and C
  • Discuss new and emerging technologies knowledgeably with engineers, developers, managers and other subject matter experts
  • Write, research and edit original non-fiction articles, promotional copy, press releases, marketing materials, plays, comedy (!) and lyrics (?)
  • SOFTWARE: Unix, Macintosh and Windows operating systems | Acrobat | Arbortext | Bluefish | bug and issue tracking | concurrent versioning systems (CVS) | DeBabelizer | Dreamweaver | Epic | Excel | Flash | FrameMaker | Gimp | Illustrator | InDesign | OpenOffice | Photoshop | PowerPoint | Premiere Pro | RoboHelp | Visio | VPN and VNC | wiki markup | Word

MANAGEMENT

  • Coordinate all aspects of web and print production including critical path charts, schedules, cost estimates and timelines
  • Maintain internal networks for file and database management including digital archiving and versioning
  • Train, supervise and establish schedules for writers and production staff, maintaining a cross-functional team environment
  • Set work priorities, perform operations analysis and troubleshoot day-to-day project conflicts and deadlines, finding creative solutions when necessary
  • Maintain and track chargeable client hours for purposes of budgeting and cost/benefit analysis
  • Develop positive relationships between product managers, marketing department, developers, graphic artists, and quality assurance engineers

GRAPHICS

  • Layout and create network schematics, technical drawings, and structural diagrams
  • Art direction and authoring of large-scale web projects including graphic design, written content and functionality
  • Develop web site architecture by drafting user scenarios, formulating site navigation maps, and specifying graphical user interface functionality
  • Create logos, lettering and line art for web sites, promotional merchandise and corporate collateral
  • Design posters, magazine and newspaper ads, t-shirts, product sheets, media and press kits, letterhead and direct mail pieces
  • PRODUCTION: image compression | color palette optimization | vector and bitmap animation | browser compatibility | videography | 4-color printing (conventional mechanical production, digital comping, tone and color correction, film separations, multiple ad versioning, registration checks and trapping)

EMPLOYMENT

SENIOR TECHNICAL WRITER
Oracle Corporation, 500 Oracle Parkway, Redwood Shores, CA. 2000-present
Includes work as an employee of
Sun Microsystems, Inc. (bought by Oracle Corporation in 2010) and Netscape (sold iPlanet to Sun Microsystems in 2001).

  • Research, develop, illustrate, and write content for deployment examples, technical overviews, API reference documents, developer guides, end user handbooks, and installation/administration guides for back-end server software products (portfolio)
  • Research and write well-received DocTeger blog. Audience consists of technically-sophisticated network administrators, computer programmers and deployment professionals as well as end-users.
  • Research, develop, write, and record web-based training courses.

TECHNICAL WRITER
Be Here Corporation, 10300 Stevens Creek Boulevard, Cupertino, CA. 2000
Development of online help and related documentation for streaming digital video camera and accompanying video production software. Audience consists of end-user businesses and consumers.

MARKETING AND TECHNICAL WRITER/CREATIVE SERVICES
WuliWeb, Inc., 1265 Birchwood Drive, Sunnyvale, CA. 2000
Development of web site design, content and graphical user interface for back-end web storage application as well as marketing, technical writing, web authoring and Flash animation for B2B2C application service provider. Acquired by AirClic, Inc.

MARKETING AND TECHNICAL WRITER/CREATIVE SERVICES
CallTheShots, Inc., 4633 Old Ironsides Road, Santa Clara, CA. 1999-2000
Development and maintenance of web site (including design and content) and graphical user interface for web personalization software as well as marketing, technical writing and web authoring for B2B application service provider. Acquired by Akamai, Inc.

MARKETING AND CREATIVE SERVICES/GRAPHIC DESIGNER
A Man And A Mouse In A House, 480 Stockton Road, Sonora, CA. 1998-1999
Owner of graphic design, marketing content and web authoring business. Clients include
Sonora Gold Lodge, Calaveras County Visitor's Bureau, Able Together, Action Property Management, St. Joseph's Middle School, Tuolumne County and MotherLode Internet.

GRAPHIC STUDIO MANAGER
Young and Rubicam/San Francisco, 100 First Street, San Francisco, CA 1996-98
Manage 15-person graphic studio for advertising agency; design, production and output of billboards, web pages, ad comps, mechanicals and marketing materials as well as network administration. Clients include
Adobe, AT&T, Chevron, Clorox, Macromedia, Novell, and Xerox.

PRODUCTION MANAGER
Direct Language Communications, 301 Mission St., San Francisco, CA. 1994-96
Supervise production, localization and output of sales materials, software manuals, marketing collateral and textbooks, using Chinese, Russian, Korean, Hebrew, Arabic and Japanese software. Clients include
Patagonia, Claris, Maxim, Seagate and Hewlett-Packard.

ASSISTANT TO THE PUBLISHER
Computer Currents Inc., 5720 Hollis Street, Emeryville, CA. 1992-94
Design marketing and sales materials, coordinate/plan for trade shows and special events, editorial layout, print production and proofreading for seven regional editions of biweekly national computer magazine.

OWNER/ADVERTISING AND MARKETING MANAGER
Barracuda Beach, Inc. d.b.a. TORPEDO, 634 Collins Avenue, Miami Beach, FL. 1989-1992
Graphic & set design, special event coordination, business management and personnel supervision for hi-energy dance club and restaurant.

ET CETERA

PORTFOLIO
technical writing links
DocTeger blog
A Man And A Mouse blog

an illustrated blog on entertainment

INSTRUCTOR
Teach classes in server administration, desktop publishing, web authoring/publishing and graphic design.

  • Sun Microsystems
  • MotherLode Internet Training Classes, MotherLode Internet, 380 Stockton Avenue, Sonora, CA
  • Multimedia Studies Program, San Francisco State University, 425 Market Street, San Francisco, CA
  • Computers & You Training Center, Glide Methodist Church, 330 Ellis Street, San Francisco, CA

EDUCATION
Bachelor of Arts • English/Creative Writing • Minor in Calculus • Hofstra University, Hempstead, NY.
Coursework in Java programming, XML, LDAP, Visual Basic, C+, shell programming and playwriting.


PLAYWRIGHT / ACTOR / COMEDIAN
South Beach Theatre • Crossroads Theatre • Punch Line • Josie's Cabaret • Marsh Theatre • Cafe Du Nord • Sierra Repertory Theatre

EXTRACURRICULAR
San Francisco Book Festival • San Francisco Silent Film Festival • March of Dimes • Big Brothers of San Francisco • Front Runners • YMCA Master's Swim Program


Maintained and copyrighted 1994-2015 by Michael Teger.