EXPERTISE
|
DOCUMENTATION
- Research
and write technical publications including developer
documentation, API/SDK references, end-user software guides,
installation and network administration manuals, deployment
overviews, server configuration handbooks, white papers, product
and system specifications, frequently asked questions and online
help
- Create
multi-tiered procedures by implementing complex deployment
scenarios
- Identify
and report software bugs and issues, and recommend functionality
enhancements
- Research
and write technical and non-technical articles for users and
developers working with open source software
- Develop
and teach on-demand and classroom-based training courses
- Standardize
and conduct benchmark examinations on existing engineering,
marketing and product documentation
- Understand
web services, identity and security concepts as well as REST,
XML, SOAP, WSDL, .NET, Java, HTTP, LDAP, and C
- Discuss
new and emerging technologies knowledgeably with engineers,
developers, managers and other subject matter experts
- Write,
research and edit original non-fiction articles, promotional
copy, press releases, marketing materials, plays, comedy (!) and
lyrics (?)
- SOFTWARE:
Unix,
Macintosh and Windows operating systems | Acrobat | Arbortext |
Bluefish | bug and issue tracking | concurrent versioning systems
(CVS) | DeBabelizer | Dreamweaver | Epic | Excel | Flash |
FrameMaker | Gimp | Illustrator | InDesign | OpenOffice |
Photoshop | PowerPoint | Premiere Pro | RoboHelp | Visio | VPN
and VNC | wiki markup | Word
|
EMPLOYMENT
|
SENIOR TECHNICAL WRITER Oracle
Corporation, 500 Oracle Parkway, Redwood Shores, CA.
2000-present Includes work as an
employee of Sun
Microsystems, Inc. (bought
by Oracle Corporation in 2010) and Netscape
(sold iPlanet to Sun Microsystems in
2001).
- Research,
develop, illustrate, and write content for deployment examples,
technical overviews, API reference documents, developer guides,
end user handbooks, and installation/administration guides for
back-end server software products (portfolio)
- Research
and write well-received DocTeger
blog. Audience consists of technically-sophisticated network
administrators, computer programmers and deployment professionals
as well as end-users.
- Research, develop, write,
and record web-based training courses.
TECHNICAL WRITER Be
Here Corporation, 10300 Stevens Creek Boulevard, Cupertino, CA.
2000 Development of online help
and related documentation for streaming digital video camera and
accompanying video production software. Audience consists of
end-user businesses and consumers.
MARKETING
AND TECHNICAL WRITER/CREATIVE SERVICES WuliWeb,
Inc., 1265 Birchwood Drive, Sunnyvale, CA.
2000 Development of web site
design, content and graphical user interface for back-end web
storage application as well as marketing, technical writing, web
authoring and Flash animation for B2B2C application service
provider. Acquired by AirClic, Inc.
MARKETING
AND TECHNICAL WRITER/CREATIVE SERVICES CallTheShots,
Inc., 4633 Old Ironsides Road, Santa Clara, CA.
1999-2000 Development and
maintenance of web site (including design and content) and
graphical user interface for web personalization software as well
as marketing, technical writing and web authoring for B2B
application service provider. Acquired by Akamai, Inc.
MARKETING
AND CREATIVE SERVICES/GRAPHIC DESIGNER A
Man And A Mouse In A House, 480 Stockton Road, Sonora, CA.
1998-1999 Owner of graphic
design, marketing content and web authoring business. Clients
include Sonora Gold Lodge,
Calaveras County Visitor's Bureau, Able Together, Action Property
Management, St. Joseph's Middle School, Tuolumne County and
MotherLode
Internet.
GRAPHIC
STUDIO MANAGER Young
and Rubicam/San Francisco, 100 First Street, San Francisco, CA
1996-98 Manage 15-person graphic
studio for advertising agency; design, production and output of
billboards, web pages, ad comps, mechanicals and marketing
materials as well as network administration. Clients include
Adobe, AT&T, Chevron,
Clorox, Macromedia, Novell, and
Xerox.
PRODUCTION
MANAGER Direct
Language Communications, 301 Mission St., San Francisco, CA.
1994-96 Supervise production,
localization and output of sales materials, software manuals,
marketing collateral and textbooks, using Chinese, Russian,
Korean, Hebrew, Arabic and Japanese software. Clients include
Patagonia, Claris, Maxim,
Seagate and
Hewlett-Packard.
ASSISTANT
TO THE PUBLISHER Computer
Currents Inc., 5720 Hollis Street, Emeryville, CA.
1992-94 Design marketing and
sales materials, coordinate/plan for trade shows and special
events, editorial layout, print production and proofreading for
seven regional editions of biweekly national computer
magazine.
OWNER/ADVERTISING
AND MARKETING MANAGER Barracuda
Beach, Inc. d.b.a. TORPEDO, 634 Collins Avenue, Miami Beach, FL.
1989-1992 Graphic & set
design, special event coordination, business management and
personnel supervision for hi-energy dance club and restaurant.
|
ET
CETERA
|
PORTFOLIO technical
writing links DocTeger
blog A
Man And A Mouse blog an
illustrated blog on entertainment
INSTRUCTOR Teach
classes in server administration, desktop publishing, web
authoring/publishing and graphic design.
- Sun
Microsystems
- MotherLode
Internet Training Classes, MotherLode
Internet, 380 Stockton Avenue, Sonora, CA
- Multimedia
Studies Program, San
Francisco State University, 425 Market Street, San Francisco, CA
- Computers & You Training
Center, Glide Methodist
Church, 330 Ellis Street, San Francisco, CA
EDUCATION Bachelor
of Arts • English/Creative Writing • Minor in Calculus •
Hofstra University, Hempstead, NY. Coursework in Java
programming, XML, LDAP, Visual Basic, C+, shell programming and
playwriting.
PLAYWRIGHT
/ ACTOR / COMEDIAN South
Beach Theatre • Crossroads Theatre • Punch Line • Josie's
Cabaret • Marsh Theatre • Cafe Du Nord • Sierra Repertory
Theatre
EXTRACURRICULAR San
Francisco Book Festival • San Francisco Silent Film Festival •
March of Dimes • Big Brothers of San Francisco • Front Runners
• YMCA Master's Swim Program
|